Effective Date: [03/03/2025]
Coast to Coast Terrazzo (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website, services, and digital platforms. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website, engage with our services, or interact with our online advertisements.
By accessing our website or using our services, you agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We collect various types of information to improve our services, provide customer support, and enhance your user experience. This includes:
A. Personal Information You Provide
When you interact with us, we may collect:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: If you make a purchase, we collect payment details via secure third-party processors (Clover and PayPal). We do not store credit card or banking details.
- Service Inquiries: Information provided through contact forms, quote requests, or direct communication.
B. Automatically Collected Information
When you visit our website, we may collect:
- Device Information: IP address, browser type, operating system, and referring URLs.
- Usage Data: Pages viewed, time spent on pages, and website navigation patterns.
C. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. These technologies help us understand user behavior and improve site functionality. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected data for the following purposes:
- Providing Services: Process transactions, fulfill service requests, and respond to inquiries.
- Marketing & Advertising: We use Google Ads and Facebook Ads to deliver targeted advertisements.
- Analytics & Improvement: Analyze user behavior through Google Analytics and Meta Analytics to enhance website performance.
- Security & Fraud Prevention: Detect and prevent unauthorized transactions and security threats.
- Legal Compliance: Comply with applicable laws, regulations, and industry standards.
3. How We Share Your Information
We do not sell your personal information. However, we may share it with:
- Service Providers: Third-party companies (e.g., Clover, PayPal) that process payments securely.
- Advertising Platforms: Google Ads and Meta (Facebook/Instagram) for targeted marketing.
- Analytics Providers: Google Analytics and Meta Analytics for tracking website performance.
- Legal Authorities: If required by law or to protect our rights and customers.
4. Your Privacy Choices & Rights
You have control over your personal data, including the right to:
- Opt-Out of Marketing Communications: Unsubscribe from emails or targeted ads through provided options.
- Disable Cookies: Adjust browser settings to limit cookie tracking.
- Access or Delete Data: Request access, updates, or deletion of your personal information.
To exercise these rights, contact us here: https://coast2coastterrazzo.com/contact/
5. Data Security
We implement security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage users to take precautions when sharing personal information online.
6. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, payment platforms). We are not responsible for their privacy policies or content.
7. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with data, please contact us to remove it.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website signifies acceptance of these changes.
9. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Coast to Coast Terrazzo
1939 N Carpenter Rd, Titusville, FL 32796